Leek Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information serves these key purposes:

• Service Provision and Fulfillment:
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments and managing deposits and additional charges.
• Customer Engagement and Service Delivery:
  • We will send booking confirmations, updates, and essential rental details. We address your inquiries and offer dedicated customer support. You will be informed of any updates to our services or policies.
• Marketing Permissions and Interests:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Enhancing Services for Our Customers:
  • Evaluating website activity to improve user experience and site functionality. Conducting research to refine our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory standards. Protecting against fraud and maintaining the security of our services. Addressing complaints and upholding our terms and conditions.

Data Exchange Practices

Sharing Your Information

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are bound by contracts to safeguard your data.

We do not share your personal information for marketing.

4. Data Protection

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Storage Policy

At Leek Car Hire, we keep your personal information only for as long as it serves the purposes for which it was gathered, including compliance with legal and accounting obligations. The duration for which we retain information depends on its nature and the specific circumstances surrounding its processing.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information held by us.

Contact us to exercise your privacy rights.

Cookies and Data Tracking

Leek employs cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content. You can adjust your cookie preferences at any time via your browser settings to suit your needs. This allows you to control your online experience while using our services.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page along with a new "Last Updated" date. We recommend that you check this policy periodically to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, contact us: